Call Us First — anytime, any day
Whether you’re sick or have routine questions, we're here for you.
Anytime you need care, always call your doctor’s office first — 24 hours a day, 7 days a week. Even after office hours, our nurses are ready to take your call. We will ask you about your symptoms and help you get the care you need.
Our care teams set aside time each day for urgent visits. If your ProHealth primary care provider (PCP) is fully booked, don’t worry. You can see any available PCP at your doctor's office. They’ll have access to your complete medical records, so your care stays connected.
Why patients choose ProHealth
Our trusted primary care teams are focused on your lifelong health — and when you’re sick, we’re here to help you feel better, faster.
Did you know that almost half of all ER visits are for non-emergency situations? We offer fast, quality care right in our offices at times that are convenient for you and your family.
When to see your PCP
Always see your PCP for:
- Annual exams
- Health screenings
- Management of chronic issues, like diabetes and high cholesterol
We also care for everyday illnesses and injuries, including:
- Bronchitis
- Coughs, colds and flu
- Earache
- Poison ivy and rashes
- Sinus infection
- Sore throat
- Sprains and strains
- Urinary tract infections (UTIs)
When to go to an ER
Always call 911 in an emergency. You should go to the nearest emergency room (ER) for life-threatening problems, such as:
- Allergic reaction with lips, tongue or neck swelling blocking airways
- Broken bones
- Chest pain
- Deep cuts
- Difficulty breathing
- Head injury with confusion, vomiting or passing out
- Seizures
- Sudden vision changes
- Weakness on one side of the body
FAQ
Yes. We have expanded our care teams to open up more appointments for our patients.
We recommend that you call us as early as possible. We tend to fill our same-day appointments early in the day.
If you can't find a time that works for you, we can direct you to the right place for care.
No. To help reduce wait times for our patients, we no longer offer walk-in visits.
No. If you would like to become a ProHealth Physicians patient, you can book online or call our new patient hotline at: 1-855-CTMD-411 (1-855-286-3411), TTY 771.